1. Introductory provisions
These terms and conditions (hereinafter the „Terms") govern the rights and obligations of the contracting parties when purchasing digital products — in particular electronic books (ebooks) — via the website gbdix.com.
The Terms apply to all orders placed on the said website from the moment these Terms are published.
2. Seller
GBdix s. r. o.
Mlynská 14, 040 01 Košice — mestská časť Staré Mesto
IČO: 55 039 383
DIČ: 2121845418
E-mail: gbdixsro@gmail.com
(hereinafter the „Seller")
3. Subject of the contract
The subject of the contract is the delivery of digital content (ebooks) in electronic form according to the specification published on the Seller's website.
The digital content is delivered in PDF format (or another format as stated) and is made available to the buyer via a link sent to the e-mail address provided in the order.
4. Order and conclusion of the contract
The buyer places an order using the order form on the website. Before submitting the order, the buyer sees a complete overview of the ordered product, its price and contact details.
By submitting the order, the buyer confirms that they have read these Terms and agree to them.
The purchase contract is concluded at the moment the buyer successfully pays the order price via the Comgate payment gateway.
5. Price and payment
The prices of digital products are stated in euros (€) including VAT (if the seller is a VAT payer).
Payment is made online via the Comgate payment gateway — by card or another supported method. The Seller does not have access to the buyer's payment card details.
A tax document (invoice) is sent to the buyer at the e-mail address provided in the order, together with the digital content or immediately after successful payment.
6. Delivery of digital content
The digital content is delivered to the buyer by e-mail — as an attachment or a download link — immediately after successful payment, but no later than within 24 hours.
If the digital content has not been delivered within 24 hours, we ask the buyer to check their „Spam" / „Bulk" folder and to contact the Seller at gbdixsro@gmail.com.
7. Withdrawal from the contract
Pursuant to § 7(6)(l) of Act No. 102/2014 Coll., the consumer may not withdraw from a contract whose subject is the supply of electronic content otherwise than on a tangible medium, if its provision began with the consumer's express consent and the consumer declared that they had been duly informed that by giving such consent they lose the right to withdraw from the contract.
By submitting the order, the buyer expressly consents to the provision of the digital content beginning before the expiry of the withdrawal period and confirms that they have been informed of the loss of the right to withdraw.
14-day satisfaction guarantee (goodwill): Notwithstanding the above, the Seller offers the buyer an above-standard option — in the event of dissatisfaction, the buyer may, within 14 days of purchase, request a refund by e-mail at gbdixsro@gmail.com. The Seller will assess the request on an individual basis.
8. Rights arising from defective performance
If the delivered digital content is non-functional, damaged or does not correspond to the published description, the buyer has the right to remedy — re-delivery of the product or a refund of the price. A complaint may be made by e-mail at gbdixsro@gmail.com.
A complaint will be handled no later than within 30 days of its receipt.
9. License and use of content
The purchased digital content is intended exclusively for the buyer's personal use. The buyer may not further distribute, sell, reproduce or make the content available to third parties without the Seller's written consent.
Copyright in the digital content remains with the Seller or the authors of the content.
10. Protection of personal data
The processing of personal data is governed by a separate document, Protection of personal data (GDPR).
11. Final provisions
These Terms are governed by the law of the Slovak Republic.
Any disputes will be resolved primarily out of court. In the case of consumer disputes, the buyer may contact the Slovak Trade Inspection (SOI) or use the platform for alternative dispute resolution (ADR).
The Seller reserves the right to amend the Terms. For orders already placed, the wording in effect at the time of their conclusion applies.